Frequently Asked Questions (FAQ)

We have answers to you most common residential solar installation questions here.


What is the warranty period the system you will install?

The product warranties vary from solar module manufacturers to inverter manufacturer.  Most of the components we use have a standard 25 year warranty, although it is always good to review the warranties before purchase.


What is the typical installation time?

A typical solar installation is two (2) days.  This will depend on factors ranging from the steepness of the roof, how many stories the building has, to weather.  Just to name a few.  However, from the time a deal is reached and the contract is signed to the time the utility company comes and commissions the system by installing the new meters can be 60 to 90 days.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions.  You can reach us directly by phone, text, email - or even social media.  We all have local phone numbers!


Financing?

Solar financing has become so popular we have several choices. Get up to 100% solar financing for about the same payment as your electric bill.


What happens to solar panels with hail?

Most solar panels are very durable and built to withstand common hail.  If the hail is dense and uncommonly large there is a chance the solar panel has damage.  Damage from a natural disaster like hail is usually covered by your homeowner's insurance.  It is always good practice to discuss your home solar energy system with your insurance agent for proper coverage.

Often, hail damages the roof and requires replacement while there is no damage to the solar panels. We will remove the solar so the roof can be fixed and then reinstall your solar system.