Last Updated: December 18, 2025
This Privacy Policy explains how Solar Side Up ("we," "our," or "us") collects, uses, protects, and discloses your personal information when you visit https://solarsideup.com/ and its related services (collectively, the "Site"), including when you request solar installation information, request a quote, schedule a consultation, or otherwise interact with us online. By accessing or using the Site or providing your information directly to us, you agree to the practices described in this Privacy Policy.
We collect information directly from you, automatically through your use of the Site, and from third party sources as described below.
When you interact with our Site or contact us, we collect personal information you voluntarily share with us. This typically includes your name, address, phone number, and email address. We also collect your property address for solar evaluation purposes, communications you send us through email, chat, or contact form submissions, and information you provide when requesting consultations or estimates. If you schedule solar installation, roofing services, maintenance services, or other renewable energy services, we collect whatever details are necessary to provide those services effectively. The information you choose to share helps us understand your project needs and respond appropriately.
Your visit to the Site generates certain technical information automatically. We collect your IP address and approximate location, along with details about your browser type, device type, and operating system. We track pages you visit, time spent on those pages, links you click, and other browsing activity that helps us understand how people use the Site. This collection happens through clickstream data, cookies, web beacons, and similar technologies. We use this information to improve the Site's functionality, monitor performance, and analyze usage trends that inform our decisions about features and content.
Occasionally, we receive additional information about you from service providers, advertising partners, public databases, or other third parties. This supplemental information helps us serve you better and maintain accurate records.
We put the information we collect to work in several specific ways:
To Provide and Improve Services: We use your information to respond to your inquiries, schedule consultations, and deliver services including solar design, permitting, installation, maintenance, and roofing services. We customize your experience and deliver information relevant to your solar or roofing needs based on what you've shared with us.
To Communicate With You: We send you confirmations, updates, notifications, and follow ups regarding your inquiries or services. We respond to your questions, comments, or requests in a timely manner. Communication is central to solar projects, so staying in touch helps ensure your project progresses smoothly.
To Maintain the Site and Analyze Usage: We monitor, analyze, and improve the performance, functionality, and security of the Site. We conduct internal research and reporting to understand what works well and what needs improvement. This ongoing analysis helps us create a better experience for everyone who visits.
To Comply with Legal and Safety Requirements: We use information when necessary to protect our rights, enforce our terms, and comply with legal obligations. This includes cooperating with law enforcement when legally required and protecting the safety of our customers and team.
We and our service providers use cookies, web beacons, and similar technologies to collect information about your interactions with the Site. These technologies serve multiple purposes. They help us improve the Site's functionality, personalize your experience based on your preferences and behavior, analyze performance to identify areas for enhancement, and deliver relevant content that matches your interests.
You can choose to disable cookies through your browser settings if you prefer. Keep in mind that disabling cookies may affect how the Site functions and may limit certain features or performance capabilities.
Your personal information stays with us except in specific, limited circumstances:
Service Providers and Business Partners: We share your personal information with third party service providers that help us run our business. These providers assist with hosting, analytics, marketing, customer service, and other operational functions. They only receive the information necessary to perform their specific functions and are contractually required to protect it.
Legal and Safety Reasons: We disclose information when required by law, legal process, or court order. We also share information when necessary to protect the rights, property, or safety of Solar Side Up, our users, or others. This includes responding to subpoenas, participating in legal proceedings, or cooperating with law enforcement investigations.
Business Transfers: In the event of a merger, acquisition, sale, or other business transaction involving Solar Side Up, personal information may be transferred as part of that transaction. Any successor company would be required to honor the commitments we've made in this Privacy Policy.
Aggregated or De-Identified Information: We may share data that has been aggregated or de-identified so that it cannot reasonably identify you. This type of sharing helps with industry research and benchmarking without compromising your privacy.
We do not sell your personal information to third parties. Your information is not a commodity we trade.
The Site contains links to third party websites and services that Solar Side Up does not control. We bear no responsibility for the privacy practices or content of external sites. When you leave our Site and visit a third party site, you should review that site's privacy policy to understand how they handle your information. Each website operates under its own rules and practices.
To the extent required by applicable law, you have rights regarding your personal information. These may include the right to access information we hold about you, the right to correct inaccurate information, the right to update outdated details, and the right to delete information in certain circumstances. You also have the right to opt out of marketing communications by following the unsubscribe instructions included in those messages. We respect your preferences and make it straightforward to exercise your rights.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, or disclosure. These protections include secure servers, encryption where appropriate, access controls, and regular security assessments. That said, no method of transmission over the internet or storage system is completely secure, and we cannot guarantee absolute security.
We retain your information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once information is no longer needed, we dispose of it securely. Retention periods vary depending on the type of information and the purpose for which we collected it.
We may update this Privacy Policy as our practices evolve or legal requirements change. When we make changes, we'll revise the date at the top of this Policy and post the updated version on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the revised Policy. We encourage you to review this page periodically so you stay informed about how we're protecting your information.
Questions or concerns about this Privacy Policy or our privacy practices are welcome. Reach us here:
Solar Side Up
Phone: 303-955-4136
Address: 700 Colorado Blvd Suite 294, Denver, CO 80206
